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DESA

“The best quality/price ratio in student request management solutions for adapted services”

The DESA system enables the SAIDE (Service d'aide à l'inclusion des étudiants) to manage the day-to-day adapted services requests from students to help them pass their exams. It consists of a self-service portal for the student, an administration console for the SAIDE and a series of configurable notifications (voice message, text message and email) that keep all stakeholders (SAIDE, students, teacher) constantly informed.

In general:

  • 100% Web-based :
    • Accessible from anywhere, nothing to install, simplified support, a self-service portal available to students, teachers and student services.
    • Also available on tablet
  • 100% LDAP (AD and NDS), SSO and HTTPS
  • Unlimited number ofusers for a single price 
  • DESA is intended to be quite configurable and customizable, including a flexible and total management of all labels, as well as most of the major database entities :
    • Users
    • Equipment
    • Types of Equipment
    • Buildings and rooms (premises)
    • Rooms 
  • ... and choice lists :
    • Adaptive measures
    • Educational strategies
    • Refusal status
  • The configuration also extends to :
    • Cities, buildings, rooms and equipment to be included or excluded from booking requests
    • Email notification messages sent to teachers and/or students when confirming, modifying, accepting or refusing a reservation request, or completing an exam
  • Other integrated features include :
    • Manage user access rights and profiles
    • Advanced search and export to Excel
    • Gateway to existing systems: Import data from data (exchange files) from your existing systems: (e.g. Gexamine, Jade/Tosca, Clara and COBA Pédagogie: for importing courses/teachers and adaptive measures)
    • Outlook/Exchange integration
    • Room optimization to maximize seating capacity and minimize the number of supervisors
  • Fast deployment : Less than one (1) hour to install and two (2) hours for training

For the student:

  • Reservation request : The student can make several dates and times requests with the same reservation request form.
  • History of my reservation requests : The student will have access to a complete history of current and previous reservation requests.
  • View my speakers and measurements in my file : Permet à l’étudiant de voir son dossier (cours, profs, intervenant, mesures) et ainsi voir les stratégies pédagogiques proposées par le professeur.
  • Instant feedback : The student receives an acknowledgement of receipt by email and/or text message as soon as the application is sent, and then receives various notifications as the application is reviewed (acceptance, refusal and reason for refusal).

Pour le responsable du Service à la vie étudiante:

  • Dashboard - Booking history : The manager will have access to all reservation requests, and can modify, accept or reject them.
  • Reservation request : The manager in charge can request a reservation for the student.
  • Requests history and my reservation requests : The manager will have access to the complete history of current and previous reservation requests prepared by or on behalf of students.
  • Reservations calendar : The manager will have access to all reservation requests by date range and building.
  • Report : A variable report provides the manager with a list of reservations for a range of dates and a choice of buildings, rooms, teachers and courses.

For the teacher:

  • Notification : The teacher first receives an email notifying them that a student has made a reservation request and that the reservation has been accepted; they will then have to prepare the envelope containing the exam. Once the exam has been completed, they will receive another email notification, and will be responsible for collecting the envelope and marking the exam.
  • Electronic exam submission : The teacher can log on to DESA and, from the list of requests, electronically submit the required exams.  
  • Student management: Teachers can view the students in their courses and they associated measures. They will also be able to associate and propose educational strategies on the measures associated with the students in a course.

The latest version of DESA is packed with new features:

  • Addition of a page with a table containing all students with adaptive measures and limitations for all the teacher's courses.
  • Addition of a page for viewing student files.
  • Addition of a report generation page.
    • N.B. This data will be imported via an Excel file.
  • We've also added a configuration to each adaptive measure to indicate whether or not it's available on the Reservation Request page. 
  • Addition of a notification that is sent to the teacher when measures/limitations/etc. are imported. In the event of a new student (or several), a notification will be sent containing the name(s) of the student(s). This notification can be disabled if required.
  • Addition of information for a speaker: office number, phone number, email address, title and campus. This information will appear in each student's file when the teacher clicks on it.
  • Addition of a student page with a table containing all courses, groups and related strategies.
    Adaptive measures and recommendations relating to other Cégep or University services appear at the top of the page, and an outline is available in Appendix A. Recommendations will be added in phase 3.
    Educational strategies can be imported into the student file at the same time as adaptive measures and other information.
    Pedagogical strategies linked to adaptive measures will be automatically included if the adaptive measure in question is there.
  • Addition of a pedagogical strategy notion and possibility to link it to an appropriate measure.
  • Allow the teacher to choose a strategy for each adaptive measure and apply this choice to all students in these courses who have this measure.
  • Addition of an editable notification at the beginning of a student's application.
  • Addition of an editable notification at the end of a request concerning the educational strategies selected by the teacher. Only educational strategies related to adaptive measures in assessment situations will appear.
  • Addition of an editable notification at the beginning of a teacher's confirmation of a request. This notification can contain clickable links. The notification can be configured to :
    • appear when you first open a booking for a course, 
    • appear when an exam is first opened, or,
    • not appear at all.
  • Filters in the student measures table :
    • Addition of a filter above the table to allow the student to select a teacher and a course to filter the table.

    • Addition of a “Student” icon next to “My bookings” and change of “My courses” to “My student file” (this will be a different label from the “My courses” title above the student table).
    • Note: filters will not be saved as selecting the course /teacher simplifies the table.
  • Addition of an Intervention Plan Management page. This page will contain a table showing all student files. It will be possible to add and modify an intervention plan.
  • The Create/Edit Intervention Plan page will contain all the fields included in the attachment. This page will be in “auto-save” mode, to avoid losing data during data entry. Each part of the form will consist of a label that can be modified. The form will be user-friendly, with text fields that adapt to the amount of text entered.
  • Adaptive measures in assessment and learning situations / limitations / pedagogical strategies proposed in class / speakers / recommendations in relation to other CEGEP or university services that appear to the student and teacher will be taken directly from the current-active intervention plan. These are linked to the same “SQL objects” as in phases 1 and 2, so the descriptions and other information are the same everywhere.
  • An adaptive measure only appears to the student and teacher when it is accepted in the intervention plan. Each measure must be accepted individually.
  • We will be able to create “recommendations linked to other Cegep or university services” from a management page. In this management page, you can configure the information that appears in the description's tooltip. Recommendations will appear in the student's management page, and the tooltip will appear when a recommendation is hovered over.
  • It will also be possible to duplicate a plan, and to see the differences between the new plan and the old one by highlighting a modified section. Old plans will be available for consultation.
  • The intervention plan will have three states: “current-active”, “current-inactive” and “previous”. Current-active is the current plan when the student is registered with AS (Adapted Services). Current-inactive is a current plan, but the student is not registered with AS. Previous is a plan that has been duplicated or replaced by a new plan.
  • A printable report containing the intervention plan form will be available.
  • Addition of a checkbox visible in the reservation to the measures modification page (NB this will be checked by default). 
  • If a measure is not visible, it will not appear in the reservation form, but will be visible in the Admin student file and the student record visible to the teacher.
  • When the teacher associates educational strategies with measures in this screen :

  • They will be offered a choice of available educational strategies (as agreed in the Phase 2 analysis).
  • We'll therefore add a section, in the form of a text box, to allow them to manually enter a strategy not included in the list.
  • This strategy will only be visible to the teacher and students linked to the measure to which this strategy has been associated. 
  • In the same way, an “Admin” user will be able to see “Other” strategies when in the student page.